Saturday, January 31, 2009
Core Competency
The product Barnes and Nobles offers is no different from any other book that you would find at any other bookstore. A copy of War and Peace purchased there will have the same words in it that a copy purchased from Borders will have. Also, the promotion Barnes and Nobles has is very limited. There are few advertisements that are memorable that come from this company. Finally, the price control that Barnes and Nobles has is limited as well. The price they charge is largely dependent on how much the publisher is charging. The core competency of Barnes and Nobles Online is place. Barnes and Nobles online can order and find almost any book a consumer desires. Also, their website is easy to use and search making locating the product a breeze. Finally, they are willing to ship the product to you or allow you to pick the product up in a local store. This provides the customer with a great deal of convenience.
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